![]() Try logging out and back in with different details. If you're being charged, you likely have Premium on a different account. This means there's no Premium plan to cancel, and there’s no payment info on the account. If you pay through iTunes, see Apple’s steps to cancel. To cancel, find their contact link on your account page under Payment. This means your plan is associated with a partner company (e.g. Reach out to the plan manager to cancel or update the payment method.Ĭheck out our guide if you want to switch Premium plans instead. If you’re a plan member, following the steps above will remove your account from the plan, but won’t cancel it. Make sure you let all plan members know as they’ll lose their Premium benefits starting from the next payment date. If you’re a plan manager, follow the steps above to cancel your plan. Want to cancel your Spotify Family or Duo plan? You can also still log in and play with ads. You keep your playlists and saved music when your account is free. Your Premium stays until your next billing date, then your account switches to free. Scroll to Cancel Spotify and click CANCEL PREMIUM.only) at or to your local law enforcement agency.Cancel your Premium plan any time on your account page. Report scam phone calls to the Federal Trade Commission (U.S.You can also block unwanted messages and calls. To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to To report spam or other suspicious emails that you receive in your, me.com, or mac.com Inbox, send them to To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message.If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to The screenshot should include the phone number or email address that sent the link.If you receive a suspicious FaceTime call (for example, from what looks like a bank or financial institution), email a screenshot of the call information to To find the call information, open FaceTime and tap the More Info button next to the suspicious call.If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to 1.If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately. ![]() ![]() If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. If you're concerned about a security issue with your Apple device, you can get help from Apple. Unwanted Calendar invitations and subscriptions.Fake promotions that offer free products and prizes.Scam phone calls or voicemails that impersonate Apple Support.Misleading pop-ups and ads that say your device has a security problem. ![]()
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